Withdrawals
Where can I view the commission I’ve earned?

There are two ways to check your commission:

 

a. Go to the Reports section, click the Performance Report tab, and then select a timeframe in the upper right-hand corner of the page. The amount under Commission (approved) is the commission you earned during the time period you selected. Note: on the 20th of each month the commission details for the prior month are released.

 

 

b. Or go to Payment Center --> Balance Details --> Income to view your commission income details.

 

 

When can I withdraw my commission?

You can withdraw your commission anytime. In order to withdraw your commission, the balance of the commission must be no less than US $16. Please note that there is a US $15 processing fee for withdrawals.

What payment methods does Alibaba.com support for commission withdrawal?

Currently, we only support international wire transfers.

What does each withdrawal status refer to?

The four withdrawal statuses are: Processing, Success, Failed, and Returned.

 

Processing: we are reviewing and processing your withdrawal request.

 

Success: Your withdrawal request has been approved, and we are transferring the funds to your bank account.

 

Failed: Withdrawal failed. We are unable to transfer the commission to you due to incorrect account information provided. In these cases, the commission amount you’ve requested to withdraw will still stay in your Affiliates account.

 

Returned: the funds have been returned from your beneficiary’s bank, and that commission amount will still stay in your Affiliates account.

Where can I view the details of the commission I’ve earned and withdrawn?

You can view your withdrawal history and current withdrawal status in the Withdrawal Details section.

 

 

To view the history of the commission received and withdrawn, please go to the Balance Details section.

 

What happens to my commission if it does not meet the minimum withdrawal threshold?

As there is a US $16 processing fee for each withdrawal, the minimum withdrawal threshold is US $16. If your current commission balance is less than this amount, it will be rolled into the next month's total. You cannot withdraw the commission until your balance reaches US $16.

Where can I access the Payment Center? What can I do there?
After you signing in, you can access the Payment Center in the top navigation bar.
The Payment Center contains two sections:
(1) Withdrawal
(2) Bank Account
  1. (1) Withdrawal

    Networks/publishers can withdraw commissions anytime. There is a US $15 processing fee for each withdrawal. To withdraw your commission, the balance in your account must be no less than US $16.

    Withdrawal details:

    You can view your withdrawal history and current withdrawal status in the Withdrawal Details section.

    Balance Details:

    You can view your commission payment and withdrawal history in the Balance Details section.

  2. (2) Bank Account You can manage your bank account from the Bank Account section, including your Account name, account number and bank name, etc.
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